User-led Research.
Design-led Innovation.

We build intelligence through user insights and innovation strategy. We build know-how through mentoring and facilitation.

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Current Services


For Business

Service design / CX consultancy
User research & user testing
Mentoring & coaching
Innovation strategy
Agile and Lean project management
Future visioning workshops

For Government

User Research
Citizen-centred design strategy
Consultation & community building
Prototyping & foresight
Journey mapping, & blueprinting
Facilitation & co-design

Education & Academia

Public speaking on design, innovation and industry
Workshop facilitation
Industry engagement
Mentoring and coaching
Partnership and Funding Development
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Current Engagements

December 2016: Service Design Industry Panel, BIO Agency

September 2016: Hosted The Future of Service Design, Service Design Fringe Festival,

April-June 2016: Series of CX staff development away days, University of the Arts London

November 2015: Co-creation and rapid prototyping workshops for Liverpool Victoria, Bournemouth

September 2015: Open Innovation presentation, Making Futures Conference, Cornwall

May 2015: Six citizen policy prototyping workshops across the UK, Cabinet Office

March 2015: Fab Futures – Public Libraries in the Digital Age

October 2014: Open Policy Making development workshop, ODPM Northern Futures project

June 2014: Global Gov Jam facilitation, XJamGov, Devon County Council

May 2014: Open Design and Making, Ouishare Paris

Current Writing

We mostly write about projects and ideas in other places but Phillippa sometimes shares thoughts here too.


Current People




Telephone: +44 (0) 7931 998331
Twitter: @current_works